Policies

  • For order questions and concerns, please DM me on Instagram @briarrosedolls. The email/contact page listed here is only for shop purposes and I will not see it.
  • All sales all final; returns, exchanges, refunds are not accepted unless there is a problem on my end
  • I am not liable for damaged, lost, and/or stolen packages. If you believe your package may have been lost or stolen, please contact your local USPS office and complete a Help Request Form and/or a Missing Mail Search Request
  • Address Change Request: I will do my best to accomodate address change requests, but please understand this is not my responsibily. You must keep your address up to date on PayPal. I am not resposible for packages shipped to an old address. Please set up mail fowarding.